Provides a phone, records screen activity, shows alerts when the browser is minimized. Requires Agent Desktop Helper Application..
This extension is the link between the Chrome browser and softphone app that is one of the phone options for bright pattern contact center. The app also provides screen recording, out-of-browser alerts and ring-all-sound devices functionality.
The Bright Pattern Contact Center is an end-to-end software as a service solution to manage customer communications over voice, chat, SMS, email and more, in context, while ensuring top quality and controlling the costs.
v1.18 ads verification of the pare origin against a whitelist of allowed origins.
You can Follow the below Step By Step procedure to install the Agent Desktop Chrome Extension Chrome Extension to your Chrome Web browser.
It is the Agent Desktop Chrome Extension Chrome extension download link you can download and install Chrome Browser.
Tags: Agent Desktop Helper Application , Ensuring Top Quality , Records Screen Activity , Endtoend Software , Voice Chat Sms Email , Manage Customer Communications , Pare Origin , Browser Alerts , Outofbrowser Alerts , Ringallsound Devices Functionality , Bright Pattern Contact Center , Shows Alerts ,
Installed by your IT Organization via UXM Desktop agent, monitors performance for selected websites, see options for urls monitored.
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