A queuemetrics agaw extension for Chrome.
In high-performance call-center set up, with large and distributed agent groups, high situational awareness by agents is a must. It is also important to have "off band" live communication lines going from supervisor to agent and vice versa.
queuemetrics addresses this need using a module called agent awareness (AGAW).
You can Follow the below Step By Step procedure to install the QueueMetrics AGAW Chrome Extension to your Chrome Web browser.
It is the QueueMetrics AGAW Chrome extension download link you can download and install Chrome Browser.
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