desktop monitor.
avaya desktop agent plugin is used to trigger an event to the recorder based on Agents activity on their chrome browser. It can also be used to collect application-specific data and Tag to customer interactions.
An example of event would be to use avaya desktop agent to notify avaya workforce optimization select recording application to mute a portion of a call.
You can Follow the below Step By Step procedure to install the AvayaDesktopAgent Chrome Extension to your Chrome Web browser.
It is the AvayaDesktopAgent Chrome extension download link you can download and install Chrome Browser.
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