blinkyDings Genesys Cloud Connector Chrome Extension

native messaging api host for blinkyDings by deliberate gmbh (https://deliberate.de/en/blinkydings).
This Chrome-Extension allows our desktop application "blinkyDings" to connect with the "genesys cloud" web application.

blinkyDings is a special add-on for your genesys cloud application. It signals the current genesys cloud status of the agent and informs about incoming interactions easily visible for the whole customer service team and of course the agent himself.

WHY BLINKYDINGS?

- The genesys cloud web application is sandboxed and confined to reside inside a browser

- Web applications only have limited ability to interact with their client host os

- browser window cannot be brought forward by contained web application

- Windows Toast-Notifications are not intrusive enough

- Audio notifications are mostly undesired

- team leaders would like to have a live activity and performance overview

WHAT’S BLINKYDINGS?

- blinkyDings is a client application that extends the notification capabilities of Genesys Cloud

- Offers signaling for any AgentPresence-State, CallConversation-State and Routing-Status

- Offers Visual On-Screen non-intrusive Popup above all windows

- Use of external usb color led light (Kuando busylight)

- Signaling style for each state can be configured to have individual color and blink behavior

- All blinkyDings clients are provisioned by central cloud configuration backend

- Simple registration and configuration via qr-Code from mobile device camera

- Configuration groups for uniform blink style and behavior

Please contact us for more information...

blinkyDings is a product by deliberate-gmbh.de

Copyright © 2020 Deliberate GmbH

How to install blinkyDings Genesys Cloud Connector chrome extension in chrome Browser

You can Follow the below Step By Step procedure to install the blinkyDings Genesys Cloud Connector Chrome Extension to your Chrome Web browser.

• Step 1: Go to the Chrome webstore https://chrome.google.com/webstore or download the extension blinkyDings Genesys Cloud Connector Chrome Extension Download from https://pluginsaddonsextensions.com
• Step 2: Now search for the blinkyDings Genesys Cloud Connector in Chrome Webstore Search and click on the search button.
• Step 3: click on the blinkyDings Genesys Cloud Connector Chrome Extension Link
• Step 4: in the next page click on the Add to Chrome button to Download and Install the blinkyDings Genesys Cloud Connector extension for your Chrome Web browser .