A cloud-based solution for office 365 users who's hosted voip provider runs on the BroadWorks platform..
The gUnify Office 365™ Connector is a cloud-based solution for Microsoft® Office 365™users.
Note: You must have a confirmation code to use the features of this extension. Confirmation Codes can be obtained from your voip service provider.
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Features Include:
Click-to-Call: Click-to-call any number appearing in a Google Chrome™ browser and the app connects the call through your voip phone system to eliminate misdialed calls.
Incoming/outbound screen pops: incoming screen pops let you know who’s calling and provides contact detail from Outlook.
Quick Add to Outlook Contacts: create contacts quickly while on the call with new customers.
call note taking and Call Tagging: Note taking for inbound/outbound calls are captured in call Activities.
automated call logging: Automatically log all incoming and outgoing calls from VoIP services to microsoft outlook.
Realtime Reporting: See inbound and outbound call volumes in realtime.
Administrator Role for Workflow Updates: Administrators can enable the following features for their organization: auto open call log window, minimum character limits in call notes, and customize the call noting subject structure.
For more information:
https://businesssupport.vonage.com/articles/Answer/gUnify-Office-365-Connector
You can Follow the below Step By Step procedure to install the gUnify Office 365 Connector Chrome Extension to your Chrome Web browser.
It is the gUnify Office 365 Connector Chrome extension download link you can download and install Chrome Browser.
Tags: Outlook Contacts , Open Call Log Window , Incoming Outbound , Call Log , Incomingoutbound Screen Pops , Inbound Outbound Calls , Voip Phone System , Microsoft Office Users , Pops Incoming , Call Note , Voip Service Provider , Google Chrome Browser , Voip Provider , Microsoft Office , Voip Provider Runs , Workflow Updates Administrators , Microsoft Outlook , Minimum Character Limits , Outbound Call ,
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