OnAvaya Chrome Extension

OnAvaya - google cloud platform.
onavaya enables contact center agents to access ip office contact center from a Chromebook to manage voice calls, chat and/or e-mails. It also allows supervisors to monitor and support agent activities as well as having access to real time and historical reporting.

The solution provides agent and supervisor capabilities that can be accessed by a simple chrome application, provisioned and managed centrally by the google chrome management console, thus helping increase speed, flexibility and cost efficiency in contact center operations.

• Support for Chrome OS on Chromebooks and Chromeboxes

• Unified UI, Chrome-packaged application for agent/supervisor control of audio, chat and e-mail delivery

• Chrome management console integration and remote policy management for server configuration

• HTML5-based user interface

• Support for Integrated (WebRTC) and non-Integrated Phone modes

• Support for a selection of Plantronics headsets

How to install OnAvaya chrome extension in chrome Browser

You can Follow the below Step By Step procedure to install the OnAvaya Chrome Extension to your Chrome Web browser.

• Step 1: Go to the Chrome webstore https://chrome.google.com/webstore or download the extension OnAvaya Chrome Extension Download from https://pluginsaddonsextensions.com
• Step 2: Now search for the OnAvaya in Chrome Webstore Search and click on the search button.
• Step 3: click on the OnAvaya Chrome Extension Link
• Step 4: in the next page click on the Add to Chrome button to Download and Install the OnAvaya extension for your Chrome Web browser .